Q  Are Pure Skinn products suitable for all skin types?
A  Yes, our products are suitable for normal, oily, dry or combination skin types.

Q  Can Men use Pure Skinn?
A  Absolutely, our products are ideal for both men & women. Why should men miss out on the benefits of radiant & youthful skin!

Q  Are they suitable for sensitive skin?
A  Yes, our products are recommended for all skin types, however, if irritation occurs cease use.

Q  What results can I expect from the masks?
A  Our 24K Gold Collagen Masks help diminish dark circles and puffiness under your eyes while reducing the appearance of fine lines and wrinkles. Your skin will be left feeling rehydrated, youthful and radiant. You will be amazed by the results!

Q  Are products suitable for all ages?
A  Yes, our products are suitable are suitable from teenagers to mature skin.

Q  How many masks are in each box?
A  There are 5 pairs in the 24k Gold Collagen Eye Masks.

Q How do I apply the masks and how often should I use them?
A To apply simply -

1. Cleanse eye area and pat dry

2. Gently place each eye mask underneath each eye and leave for 20-30 minutes

3. Remove and massage the remainder of the serum around the eye area

4. Voila, see the difference immediately

For best results we recommend 3 times for first week then once a week to maintain results. However, if you have a special event or feel you need to use more often, go for gold!

Q  Can the masks be re-used?
A No, we recommend one use only per mask.

Q How much is postage?
A Postage is free for orders over $80. Under $80 standard postage within is Australia $7.95. Express Postage within Australia is a flat rate of $11.95

Tracked & Signed on delivery is an extra $4

Standard Postage can take up to 3 – 7 business days for delivery and Express Post can take up to 2 – 3 business days for delivery, depending on your area

Q When will my order be shipped?
A Orders are sent asap within 48 hours of receiving your order. You will receive a shipping notification email once your items have been dispatched.

Q Are Pure Skinn products cruelty free?
A Absolutely, we wouldn't consider anything else.

Q You put incorrect details on checkout or wish to amend order?
A Email us asap at pure@pureskinn.com.au with all details and we will amend, as long as your order hasn't already been dispatched.

Q Error or can't check-out?
A If you have difficulty at checkout, try the following options -

• Use a different payment method (paypal, credit card etc.)

• Confirm there are sufficient funds available on your credit card/paypal account

• Try another web browser (google chrome, microsoft edge, safari, mozilla firefox etc.)

• Clear your cache/cookies in your web browser

• Email us and our team will assist you- pure@pureskinn.com.au

Q Can I purchase Pure Skinn from retail stores?
A No, our range can only be purchased through our website and some select Beauty Salons.

Q Can I be a stockist of Pure Skinn Products and/or can I use the masks as an add-on service in my Beauty Business?
A Yes, absolutely! Contact us for more information and minimum orders. We offer excellent wholesale prices for businesses in the beauty industry.

Email - pure@pureskinn.com.au